Oracle Utilities Customer to Meter is a next generation customer service and billing application that incorporates a modern
meter data management system. This system is designed to scale with mass smart meter volumes while handling the
complexity associated with a utility’s processes across multiple types of service, operating divisions, and jurisdictions. The
new application components allow for traditional scalar meter functionality that is equivalent to prior versions of Oracle
Utilities Customer Care and Billing;
The application components have internal integration for master, admin, and transactional data. The primary transactions between them are for bill determinant processing with MDM and service order processing with SOM. These transactional processes can be initiated by the CCB solution, or from other external systems.