Customer Management

  • Customer Relationship Management & Multi Channel integration
  • Billing solution for Water, Energy and Gas Industries
  • Customer and Revenue Analytics
  • Call Centre Integration

Salesforce for CRM

From transition to support, we are well equipped with set of tools, templates, processes and a tailored service catalog to ensure a hassle free BAU. We thrive in bringing Operational efficiency to significantly reduce OpEx enabling you to focus on Transformation projects thru Salesforce.

C4C

The new SAP solutions (C4C, Hybris, HANA) provide functionality designed to support very quick access to vast sums of data as well as far easier integration. A particular step change is in the area of reporting which was a weak point in previous generations of SAP CRM but is now a notable strength in SAP C4C. In addition to the core functionality, SAP has also invested in a comprehensive set of standard plugins such as online chat services and knowledge warehouse.